APPOINTMENT TIMING

We kindly ask that you arrive at least 5/10 minutes before your appointment start time. If for any
reason you are running late, please call or email us to inform us.
If you do arrive late it may result in a reduction in your treatment time, and you will be required to
pay the full cost of your treatment.

Cancellation Policy

We require 48 hour notice for cancellation or rescheduling of permanent makeup, eyelash
extensions or anu appointment over 2 hours duration.
We require 24hour notice for any rescheduling or cancellation of any other treatment in the salon
Security deposits are taken for all treatments- amount of the deposit will be 50% of your treatment
cost.
–  Failure to provide us the correct notice cancellation time or failure to show to your
appointment will result in you losing your deposit.
–  Failure to pay a security deposit will result in your appointment being not guaranteed or
cancelled
– If a deposit for some reason isn’t paid and you fail to show for you appointment or cancel
with short notice this will result in a cancellation fee added to your next appointment.
Card details are not recorded when you pay over the phone for the deposit.